How do I handle tenant complaints about property conditions?

If a tenant raises concerns about property conditions, you are legally obligated to address issues that affect the habitability of the rental. This includes maintaining plumbing, heating, and electrical systems and ensuring the property is free from hazards like mold or pest infestations. EGL Properties acts as the first point of contact for tenants, ensuring that complaints are handled promptly and professionally. We coordinate repairs, manage communication, and ensure your property remains in good condition.